Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! Xcaret in Cancun Mexico: Our Review - The Barefoot Nomad Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. You can download as many times as you need to while the code is valid. Xenses Admission; Tour Tulum-Xenses; Save more. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. (01152) 55 4163 7327 The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. I wish we would have just taken the pictures with our own phones instead of feeding into their lies and false promises. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. This time my visit included my 12 year old daughter and another couple who joined us for the week to celebrate her birthday. 282. Hotel Xcaret Arte | Cancun & Playa del Carmen All-Inclusive Yes, we offer a special price for Quintana Roo residents, valid only at the park's ticket booths or calling to our Customer Service. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Traveling on business? What kinds of clothes and shoes shall I wear? This luxury hotel features a casino, a full-service spa, and a nightclub. I left my fanny pack there and they found it for me, and a staff tracked me down at the commuter station (Back Bay 5 min walk) because I left my hat in the room as well. But we purchased the photo package 2 parks & the hotel. Casa del Patrn - The joy and culinary richness of Mexico will multiply with its offer of spaces and restaurants. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Changes are not permitted on the day of your visit. Yes, you can buy with someone else's card as long as you provide at the Parks ticket booth and on the day of your visit: a copy of an official identification of the owner of the card, and copy of the credit card or debit card that was used to pay, in both cases copied by both sides and signed by the cardholder. 2.- A list of the albums that are included in your package will be displayed. Good location. Does Xplor offer activities for children older than five years old? Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. Everything about the hotel was excellent. Yes, activities in Xplor are all family-friendly. American Dollar (USD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. We had a great time. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. What is the time for pick-up at my hotel and where should I wait? What happens if I forgot my download code? There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Copyright Experiencias Xcaret Hotel S.A.P.I. Documenting your adventures and experiences during a vacation can sometimes be challenging, especially when you want to get a photo with everyone in it -- inevitably, there's always that one person who's taking all the pictures but missing from the shots because he/she is too busy behind the camera. ALL-FUN INCLUSIVE . I can see them but they all say sample on the and not able to download. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Lock in the lowest price from these sites. Chetumal-Puerto Juarez Federal Highway, Km. What is the minimum age allowed inside the park? Live the adventure in the most visited zip-line park in the world, where you will glide on the highest zip-line in the Riviera Maya, swim and paddle in stalactite rivers and more. What is the minimum/maximum weight allowed on zip-lines? Children from 5 to 11 pay half the price. We thank you for the time invested in sharing such warm comments with future travelers around the world.We hope this will be the first of many more visits to come! The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Your previous content has been restored. Dear marissaramirez,Thank you for your five-star review. Yes, you can contact the photography customer service center (01152) 55 4163 7327 If you visited our Parks: foto@xcaret.com, If you visited our Xcaret Hotels: fotohoteles@xcaret.com. Swim in the 437-yard stalactite river inside ancient caves. Stalactite River of 430 yards to swim inside ancient caves. To guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. *MSI only with participating cards (banks) issued in Mexico. Great, vibrant, location. I really had no idea of how to use them. per night. How long is the photo/video download code available? If you visited our Xcaret Hotels: fotohoteles@xcaret.com prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Solidaridad, Quintana Roo, Mxico. 800 006 FOTO (3686) Dec 25 - Dec 26. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi 17.17 mi from city center. Restrictions apply. Photo Pass | Xcaret Park | Xelfies What payment options are available to buy my ticket or tour? What happens if I forgot my download code? A seven Zip-line circuit which includes the tallest in the Riviera Maya. Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. Exact pick-up time will be confirmed when making your purchase. Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. What is the distance between one activity spot and the other? Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. Top Hotels in Middleton, MA from $94 - Expedia The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. The amphibious vehicles are limited to two adults and two children. Everything is close you dont have to move your car at all. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. The time will depend on the location of your hotel, so we cant give you an exact time. Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico. Restrictions apply. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. Thank you for contacting the Photo Department at Experience Xcaret. Discover Isla Mujeres, a fascinating island in front of Cancun, where you will find spectacular beaches, a peaceful and relaxed Mexican atmosphere, and important Maya vestiges. She didn't really explain anything. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. Do I need a driving license? We were swimming in an area by one of the restaurants (Las Cuevas I think?) Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. Occasionally, birds would land near him and hed speak to them or laugh at them. and was unfortunately put in a bed with 2 queens. How can I find out if there is a pick-up service at the hotel where I'm staying? The experience of living Mexican art . For further support information contact our photograph department at foto@xcaret.com. Yes, as long as they are in good physical shape. Promotion valid only on websites and Customer Service Centers. Mexico's Majestic Paradise has more than 50 natural and cultural attractions to make your day unforgettable: shows, underwater rivers and much more. ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. Our All-Fun Inclusive concept is strengthened with new benefits to continue surprising you on your next stay. At what speed does the zip-line travel and how long does a single journey last? Within Mexico. Yes. Can somebody on a wheelchair access the Park? Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. No, only Tour option includes round transportation from Cancun and Riviera Maya. Plus having free shuttles to all the parks was a major win that my whole family took advantage of. In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. Months without interest, only with major participating bank cards issued in Mexico. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. 800 006 FOTO (3686) If you visited our Parks: foto@xcaret.com Review collected in partnership with this hotel. The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. The chefs of our Gastronomic Group are leaders in the culinary scene of our country and inspiration abroad. 50 Park Plaza at Arlington Street, Boston, MA, 02116. Is there any type of refund and/or cancellation. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. However, we would appreciate if you could inform us about the exact date you will visit the park. Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. An all inclusive resort surrounded by natural beauty Occidental at Xcaret Destination***** is an all-inclusive hotel located in the heart of the Riviera Maya. HOTEL XCARET ARTE. However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. They just really need to get their act together with the photo package because it made the whole trip fall short and made my whole family distrustfu of the hotel. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Prices contemplate the number of people (PAX) and the number of purchased parks. Traveling on business? If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. The photos of you and all your companions in a single package for you to fully enjoy your visit.
Big Chief Carts Raided,
Adrienne Pedersen Husband,
Kahoot Game Pins That Are Active Right Now,
Citrus County Mugshots Today,
Whio Meteorologist Leaves Jesse Maag,
Articles H